Shipping policy

Last updated: 27 December 2025

Shipping locations

We currently ship within Australia only.

Order processing

Orders are typically processed within 1–3 business days.
Once dispatched, you will receive tracking details via email.

Delivery timeframes

Estimated delivery times vary by location:

• Metro areas: 3–7 business days

• Regional areas: 5–10 business days

Bulky or oversized items may require additional delivery time.

Shipping methods

Orders may be shipped via:

• Courier services, such as Aramex or Australia Post

• Freight carriers for large or heavy items

Delivery conditions

• Deliveries are generally made to ground-level access points

• Couriers do not carry items upstairs or inside dwellings unless specified

• Please ensure safe and accessible delivery conditions

Delays

While we aim to meet estimated delivery times, delays may occur due to factors outside our control, including carrier delays or peak periods.