Privacy policy
Last updated: 27 December 2025
The Laundry Edit (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from our website.
1. Personal information we collect
When you visit our website, we automatically collect certain information about your device, including:
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Browser type and version
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IP address
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Time zone
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Cookies installed on your device
When you make a purchase or attempt to make a purchase, we collect:
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Full name
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Billing and shipping address
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Payment details (processed securely by our payment providers)
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Email address
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Phone number (for delivery and order updates)
2. How we use your personal information
We use your personal information to:
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Process and fulfil orders
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Communicate with you about your purchase
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Provide customer support
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Screen orders for potential risk or fraud
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Improve and optimise our website and services
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Send marketing communications where you have opted in
3. Sharing your information
We share your personal information with trusted third parties only where necessary to:
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Process payments
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Fulfil and deliver orders
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Provide website analytics and functionality
All third parties are required to handle your information securely and in accordance with applicable privacy laws.
4. Data retention
We retain your personal information only for as long as necessary to fulfil orders, comply with legal obligations, and support our business operations.
5. Your rights
If you are an Australian resident, you have the right to:
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Access your personal information
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Request corrections
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Request deletion (subject to legal obligations)
To exercise these rights, contact us at:
support@thelaundryedit.au
6. Cookies
We use cookies to enhance your browsing experience. You can control cookies through your browser settings.
7. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements.
8. Contact us
The Laundry Edit
ABN: 88 496 394 600
Email: support@thelaundryedit.au